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SALESFORCE CRM CONSULTANT
Location: Poughkeepsie, NY Remote/Anywhere
Setup, customize and develop Salesforce.com instances for multiple clients. Support and empower nonprofit organizations and charities in their missions.
Setup, customize and develop Salesforce.com and related app implementations, drawing on your relevant past experience and understanding of best practices surrounding CRM, lead flow management, Custom Objects, Relational Data and Salesforce.com
Ensure that the configuration of our clients' Salesforce.com installations and associated systems are implemented according to their needs and best practices
Ensure that CRM installations run as intelligently and efficiently as possible through continuous improvement and managment
Normalize data provided by client for import into Salesforce.com
Perform bulk import operations into Salesforce.com via Data Loader utility
Create custom reports and report types
Fluency in the English language
Excellent organization, interpersonal and communication skills
Ability to work independently and prioritize tasks without a project manager
Ability to work collaboratively with team members and a project manager on a complex projects
Strong attention to detail and astute diagnostic skills
Ability to analyze complex problems, develop creative solutions
Strategic and forward-planning thought process
Experience working with cross-functional teams in an unstructured environment
Ability to learn quickly and to operate in a fluid, fast-paced environment
Proven ability to overcome obstacles
B.S. in related field or equivalent hands-on experience
3+ years working in a business analysis, project management or similar role
2+ years experience implementing or administrating a Salesforce.com using sales, marketing and CRM objects
Expert in Microsoft Excel 2010+ with strong knowledge of filters, text functions, lookup functions, data formatting and Array Formulas
Understanding of online marketing acquisitions and program management
Understanding of CRM and customer care systems management
Experience with Salesforce.com data migration
Experience with Luminate CRM, CauseView, RoundCorner, or Affinaquest a plus
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