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Telecommute IT Business Analyst

Posted about 2 years ago

IT Business Analyst - Remote

VirtualReq #323

Wednesday, October 30, 2019

Home Point Financial Corporation (HPFC) is a rising star in the financial services industry. At Home Point, we created a culture that encourages community, caring and open communication. We want our associates to speak up, become innovators and make impactful changes - no matter what position they hold within the company. What makes our team special? Our We Care approach in all that we do. At HPFC we collaborate, question the norm, reinvent and help each other succeed. If you thrive in a fast-paced environment and are looking for an opportunity to develop your career, then we have a great opportunity for you!

The BA is a capable technologist that will be the primary liaison between the business and the development team. The position applies IT and business knowledge and experience to formulate an IT solution or process change to solve a business problem. The Business Analyst is the project lead for solution design. He/she identifies and articulates the business need in a structured requirements development process, assesses technical system capabilities, works with IT team to recommend appropriate solutions, and develops and leads testing and issue resolution activities necessary for validating core requirements. The candidate will require strong communication skills and be capable of conducting consultations with all levels of staff and management.

Facilitates the development of business requirements for technical solutions by acting as a liaison between the business users and various technology groups

Works closely with business managers to gain in-depth understanding of business issues.

Identifies, analyzes, and translates business needs into functional specifications

Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements

Works in an agile environment, utilizing Epics, Features and User Story method to scope out requirements with the Scrum team

Designs, creates, and documents process flows, technical requirements lists, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, MS Word, Excel, PDF, SharePoint, and other like tools.

Reviews business and system requirements with stakeholders (either in standups if Scrum or individually if not) and obtains approval to proceed

Assesses business risk, potential severity, probability and strategy

Serves on assigned projects and delivers required artifacts

Enforces established guidelines and best practices

Conducts root cause analysis and assesses risk and required escalation points

Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats

Improves systems and processes by studying current practices and suggesting modifications

Recommends controls by identifying problems; writing improved procedures

Maintains system protocols by writing and updating procedures

Develops and performs system testing

Point of contact for business' user acceptance testing (UAT). Tracking results, triaging defects

Provides references for users by writing and maintaining user documentation; providing help desk support; training users

Contributes to team effort by accomplishing related results as needed


A minimum of 5 years of cumulative experience as a business analyst or 3 years of experience as a business analyst combined with 3 or more years of related experience in mortgage lending

Experienced testing software. Both scoping and execution

Demonstrated experience working in an Agile environment

Strong analytical and problem-solving skills; Ability to analyze problems and work from issue identification through resolution quickly and methodically

Ability to communicate in an understandable, polite and friendly manner, both written and verbal

Candidate must be able to conduct needs assessments with clients to identify business and marketing requirements to translate into business requirements

Experience with all phases of the SDLC, including gathering requirements, creating user cases, workflow diagrams and documentation

Advanced knowledge of technical documentation methods and procedures

Ability to work effectively with multiple project deliverables of varying complexities, meet deadlines and work well under pressure

Excellent verbal/written communication skills with both business and technology staff; comfortable initiating conversations with non-technical peers within the organization, as well as the ability to translate business issues and requirements into technical solutions

Excellent interpersonal skills with the ability to develop cohesive working relationships with internal and external clients

Strong skills in Microsoft Office products (Excel, Word, PowerPoint, Visio, MS Project, etc.)

Self-motivated and detail-oriented. Flexibility to adapt to change and willing to learn and develop new skill sets as applicable.

Bachelor's degree in Computer Science, Information Technology, Business, or equivalent experience.

Experience in the mortgage or finance Industry, loan manufacturing process

Experienced with SQL, .Net platform, Azure

Experience with the Encompass loan operating system or similar system

Home Point Financial Corporation (HPFC) is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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