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Telecommute Disability Claims Specialist

Posted almost 2 years ago

Disability Claims Specialist - LTD-LTD0002W


Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do.

The Disability Claims Specialist serves as an expert in all aspects of claim management and provides the highest level of technical support for the LTD claims team. You will be required to demonstrate an intimate understanding of all aspects of LTD claim management and adjudication as well as track office measurements to ensure goals are met. Assisting in the development and coordination of training for the team (compliance, legal, medical, risk management systems, etc) is also essential. In this role, you will be expected to work with the team to address challenges related to contract interpretation, procedures, complex claim assistance and or direction. This position is located in the Roseland, NJ, Portland, ME, or Scottsdale, AZ offices. The Scottsdale opportunity is also open to virtual employees.


Minimum of 5 years' experience in Long Term disability claim management

Prior experience coaching staff to enable excellence in customer service and claims management while demonstrating role model behaviors is required

Demonstrated conceptual thinking, risk management, and ability to handle complex claim situations effectively

Expert level technical knowledge in contract interpretation and administration

Superior communication, organization, risk management and time management skills required

Excellent customer service skills proven through internal and external customer interactions

Capability to partner with various areas of the Group Insurance business

Ability to identify and implement process improvements and to organize and analyze information to ensure objectives are met

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.

Job Function Claims

Primary Location United States-Arizona-Scottsdale

Other Locations United States, United States-New Jersey-Roseland, United States-Maine-Portland

Schedule Full-time

Travel No

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