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Sierra Interactive: Customer Success Manager

Posted about 2 years ago

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Headquarters: Louisville, KY



We’re looking to hire an ambitious and experienced customer success manager. In this role, you’ll be responsible for managing a team of customer success advocates, ensuring client success and increasing client retention, and setting the overall tone for client success at Sierra.

(This role can be 100% remote but you must be located in one of the four U.S. time zones.)

About us…

Sierra Interactive is a small (and growing!) real estate technology company headquartered in Louisville with an expanding remote team. Our purpose is simple: to help real estate professionals close more deals.

Our clients include more than 1,000 top agents, teams, and brokers across the U.S. and Canada. We launched our first SaaS product a few years ago and were thrilled with the response -- we’ve more than doubled our user base in the past year and continue to experience strong growth.

Our clients rely on our products as an essential part of their daily operations, and we’re committed to ensuring their success in an increasingly competitive landscape. Our goal is to feature our customer success team as one of Sierra’s greatest strengths, and as a significant competitive advantage in our market…and that’s where you come in.

About this role…

As the customer success manager, you would be ready and excited to:


We’re looking for a customer success manager who has…

Extra bonus points if…


Something else that’s important to you? Talk to us. We’re flexible and committed to providing a healthy work environment where great people can thrive.

To apply:

Apply Now! 🤞

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