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Network Architect IV
Networking San Antonio, Texas Remote, United States
PRIMARY RESPONSIBILITY: Responsible for the design of the network and supporting systems. Serve as a liaison with vendors and other third party providers.
KNOWLEDGE/SKILLS/ABILITY: Excellent knowledge of network operations. Excellent knowledge of Cisco hardware and IOS. Excellent knowledge of servers, switches, routers, and various network services. Excellent problem solving skills. Excellent verbal and written communication skills. Ability to communicate information and ideas in speaking so others will understand. Ability to make appropriate decisions considering the relative costs and benefits of potential actions. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.
JOB COMPLEXITY: Remains informed of new developments and trends. Makes recommendations to management on desirable additions and developments. Research and document new products and tools. Continually plan for the expansion of the Rackspace network. Regular interaction with vendors for the purpose of investigating new equipment and services. Serves as a troubleshooter on highly complex network problems. Acts as a high level escalation point for Network Engineers. Performs complex engineering, design, implementation and maintenance tasks on the LAN and/or WAN. Research, evaluate, and approve hardware and software solutions for complex problems. Develop and review complex implementation plans for network/system upgrades
SUPERVISION: Operates under general supervision.
EXPERIENC/ EDUCATION: High school diploma or equivalent required. Bachelor's degree in a technology related field required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. CCNP certification or equivalent is required. CCIE certification required. 7+ years experience required. Demonstrated ability to provide fanatical support. Demonstrated ability to consistently provide FANATICAL support.
PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required.
POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world's best technology services company.
More on Rackspace
Rackers aren't all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker a valued member of a winning team on an inspiring mission - is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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