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MOBILE DEVICE MANAGEMENT ENGINEER - AIRWATCH
Technology & Analytics Remote, United States
Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences: www.mdsol.com
We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.
The Mobile Device Management Engineer will be primarily responsible for creation, management, and troubleshooting of Mobile Device Management (MDM) environments (primarily Airwatch, but could include other MDM solutions). The SME will be the primary escalation point for internal and external environmental questions/issues. They will provide all MDM (Airwatch) support for all provisioning vendors.
Develop Airwatch environment strategy and implementation
Understand, define, and implement system customizations
Identify and develop new technology offerings
Ensures mobile device build process and MDM environment is in compliance with policies and procedures.
Ensure proper version control and configuration management of MDM environment
Continually update technical information and best practices concerning proprietary applications.
Consistently maintain high level (deep understanding) of the technical business environment.
Assist in identifying, scoping, documenting and managing the support activities associated with and required for projects to ensure success.
Engage with Engineers to maintain all master image build and QC documentation procedures.
Provide regular communication briefings, including but not limited to project updates and resource management.
Be available to troubleshoot issues
Set proper security access profiles and provide training & documentations
Quarterly product enhancement review ie. new feature testing's, new offerings from Airwatch, best practices updates
Knowledge of industry best practices
Your Education & Experience:
3 - 4 years Mobile device management experience (specifically Airwatch)
Successful track record in application environment development/deployment rollout
Undergraduate degree preferred or equivalent, relevant experience
Familiarity with object oriented architecture and design (such as Java)
Familiarity with enterprise mobility management systems (other than Airwatch)
Familiarity with AndroidOS and Apple iOS Architecture
Must be able to travel globally
Writing/updating technical documentation
Understanding of quality control processes and procedures
Self-starter that can work great by themselves but also thrive on a team
Attention to detail
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