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Remote Mobile Device Management Engineer

Posted about 2 years ago


Technology & Analytics Remote, United States

Medidata is leading the digital transformation of life sciences with the world's most-used platform for clinical development, commercial and real-world data. Powered by artificial intelligence and delivered by #1 ranked industry experts, the Intelligent Platform for Life Sciences helps pharmaceutical, biotech, medical device companies and academic researchers accelerate value, minimize risk and optimize outcomes. Medidata serves more than 1,000 customers and partners worldwide and empowers more than 100,000 certified users every day to create hope for millions of patients. Discover the future of life sciences:

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.

Your Mission:

The Mobile Device Management Engineer will be primarily responsible for creation, management, and troubleshooting of Mobile Device Management (MDM) environments (primarily Airwatch, but could include other MDM solutions). The SME will be the primary escalation point for internal and external environmental questions/issues. They will provide all MDM (Airwatch) support for all provisioning vendors.

Your Competencies:

Develop Airwatch environment strategy and implementation

Understand, define, and implement system customizations

Identify and develop new technology offerings

Ensures mobile device build process and MDM environment is in compliance with policies and procedures.

Ensure proper version control and configuration management of MDM environment

Continually update technical information and best practices concerning proprietary applications.

Consistently maintain high level (deep understanding) of the technical business environment.

Assist in identifying, scoping, documenting and managing the support activities associated with and required for projects to ensure success.

Engage with Engineers to maintain all master image build and QC documentation procedures.

Provide regular communication briefings, including but not limited to project updates and resource management.

Be available to troubleshoot issues

Set proper security access profiles and provide training & documentations

Quarterly product enhancement review ie. new feature testing's, new offerings from Airwatch, best practices updates

Knowledge of industry best practices

Your Education & Experience:

3 - 4 years Mobile device management experience (specifically Airwatch)

Successful track record in application environment development/deployment rollout

Undergraduate degree preferred or equivalent, relevant experience

Familiarity with object oriented architecture and design (such as Java)

Familiarity with enterprise mobility management systems (other than Airwatch)

Familiarity with AndroidOS and Apple iOS Architecture

Must be able to travel globally

Writing/updating technical documentation

Understanding of quality control processes and procedures

Self-starter that can work great by themselves but also thrive on a team

Attention to detail

Apply Now! 🤞

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