Remote Digital Workplace Services Global Vice President
Posted 3 days ago
Global Vice President - Digital Workplace Services
Virtual, TX, United States of America
Posted 4 Days Ago
Full time
REQ521368
We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys, Stealth , CloudForte , InteliServe
What success looks like in this role:
Reporting to the Digital Workplace Services business unit leader, leads and directs a major, global team of 3500+ associates to deliver high quality technology solutions, services, and processes. Builds extraordinary collaborations with internal and external clients to meet rapidly changing market demands. Models and delivers excellence and innovation to maintain top competitiveness. Has a deep understanding of the end user experience journey and will be responsible to drive change into the team.
The global EUX leader will demonstrate consistent application of innovation and agility in thought processes to delivery to global clients and to build an agile organizational model to meet rapidly changing market demands. Thought leadership is key in this role where a bias for action and obsession for internal and external clients creates an exceptional End User Experience. The leader will have a deep understanding of DWS market trends (end user experience) and a focus on invention and creativity leading to developing competitive and differentiated offerings/services.
Global accountability for a major service line and manage its respective offerings
Be the change agent to drive the needed functional and behavioral changes in the team to deliver the next general of experience to our clients Provide delivery excellence and continued innovation to maintain a top quartile cost competitiveness
Continuous improvement of delivery reliability & cost while meeting service level agreements
Efficiently manage the workforce and developing talent requirements.
Identify and communicate talent requirements the develop that talent in focus areas
Harness delivery team creativity, ultimately leading to culture change and elevating Unisys offerings as differentiators in the marketplace
Drive labor costs as percent of revenue
Establish solution and automation direction based on cost and reliability improvement strategy
Execute on DWS strategy
Deliver world class service through innovation
Plan, design and build an agile organizational model to meet rapidly changing market demands
Continuous improvement of delivery reliability and cost
Designs business processes that create outstanding experiences for EUX clients
Build and maintain internal and external C-level relationships while operating at all levels and staying connected to the details
You will be successful in this role if you have:
University graduate and 10+ years management and leadership experience. Specific focus in the Digital Workplace Services/End User Experience field and associated technologies is preferred
Experience managing revenue of $50M+ annually
Recognized SME in the DWS market with strong understanding of market trends and client business drivers
Experience managing and motivating large global teams (500+) and succeeding in highly matrixed leadership organizations
Outstanding communication skills at all levels within the organization
Focus areas of qualification:
Specific experience in DWS focused on End User Experience. Demonstrated application of innovation and agility in thought
Deep expertise building and maintaining internal and external C-level relationships while operating at all levels and staying connected to the details
Agile thinker who is adaptable to changes in markets, operations and support. Challenger of the status quo who models
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