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Remote Delivery Readiness Project Manager

Posted almost 2 years ago

Delivery Readiness Project Manager

Location: San Jose, California, US

Additional Location(s): Anywhere in the US

Area of Interest: Customer Experience

Job Type: Professional

Technology Interest: *None

Job Id: 1280936


What You'll Do

You will be responsible for the end-to-end management of key initiatives for the Chief Customer Experience Officer and their office. In this role, you will conceptualize strategic insertion points for the CXO, activate a plan in which to achieve the desired outcomes, and drive engagement across the senior CX leadership team. You will connect all partners, track approval management and associated tasks, and assemble required metrics. You will balance key deliverables to the rhythm of the business activities including weekly staff, monthly operations updates, and quarterly leadership meetings.

In this role, you will support the messaging development, thought leadership, and overall platform for the CXO across internal and external events. You will be responsible for driving coherence with other CX leaders, and their support functions, related to event strategy and messaging.

The office of the CXO drives consensus and mutually beneficial results by possessing dynamic leadership and teamwork capabilities, and running a broad range of strategic, change management, operational, and communication initiatives. This function plays a key role in helping the CX organization achieve its strategic goals.

Who You'll Work With

As part of the Offer Delivery Readiness team, you'll partner with the CXDM, the CSPI team and CX operations. This team works closely with the CX business, CX development and leaders with vision across all of CX, as well as with peers and members of Cisco's Executive Leadership Team, including direct support for Sales and partners organizations.

Who You Are

You are a high-energy self-starter, independent, leader who takes initiative with a program management mind set. You are results-driven with a pragmatic mind set.

You can balance stress and use social know-how to get things done.

You know how to handle crisis, and how to prioritize.

You are very comfortable communicating and presenting to senior leaders across multiple Cisco functions.

You are an influencer, this role is working across multiple disciplines, be able to communicate clearly and to the point, be aggressive and interactive, and have excellent interpersonal skills.

You are extremely organized and are comfortable in a rapidly changing fast paced environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything - people, process, data and things - and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you,

Apply Now! 🤞

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