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LexBlog: Technical Support Specialist

Posted almost 2 years ago

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Headquarters: Seattle, WA

URL: https://www.lexblog.com/

 As part of the Support team, the Technical Support Specialist works directly with customers to assist them with troubleshooting issues, product and technical questions, and the setup and configuration of new sites.


As an expert in our products, the Technical Support Specialist guides customers through the project process as part of the post-member onboarding, setting expectations and milestones, showing customers how to use tools, and offering guidance on LexBlog’s blogging best practices.


As the face of our company, the Technical Support Specialist is a collaborative team player that takes initiative to do the right thing for our customers.



Responsibilities



Required Qualifications



Preferred Skills/Experience



Location


Remote, United States (Full Time & Part Time)



Compensation


LexBlog offers a great benefit package, including medical, dental, vision, 401K, health club membership subsidy, work from anywhere, and Open PTO for Full Time Employees.



About LexBlog


Founded in 2004 to empower and inspire legal bloggers, LexBlog’s mission is to connect lawyers with people, for good. We know that through blogging the right way, legal professionals build their reputation, nurture relationships and establish trust with prospective clients.


LexBlog empowers legal professionals with a professional turnkey blogging solution, strategic consulting, professional design, managed WordPress platform, SEO, coaching, marketing and free ongoing support. All 100% guaranteed, so that any customer not satisfied with their blogging experience after one year may ask for the return of any monies they believe fair.


LexBlog inspires legal bloggers, worldwide, with a legal blogging community and network with other 25,000 legal bloggers. By including legal bloggers, both using the LexBlog platform and those publishing on other platforms, LexBlog is creating a premier legal news and commentary site and the leading source of syndicated legal blog content.

To apply: https://www.lexblog.com/careers/technical-support-specialist/

Apply Now! 🤞

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