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ICANotes: DevOps / Site Reliability Engineer (SRE) / Cloud Application Developer

Posted about 2 years ago

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Headquarters: Annapolis, MD



ICANotes of Annapolis, MD is looking to hire an experienced full-time remote DevOps / Site Reliability Engineer (SRE) / Cloud Application Developer to help us build the next generation of our product on a cloud-based platform. Do you have a passion for uptime, quality code, and cost-effectiveness? Are you looking for an established company that promotes from within to take your systems engineering career to the next level with? If so, please read on!

This systems engineering position will earn a competitive salary of $100,000 - $115,000/yr based on knowledge and experience. We also offer a great benefits package where everyone gets 3 weeks of paid time off (PTO) and health insurance for which 50% of the cost for employees and their dependents is covered by the company. If this sounds like the right systems engineering opportunity for you, apply today!


Founded in 1999, we work with all behavioral health clinical disciplines in both outpatient and inpatient settings to deliver the most clinically robust and intuitive EHR charting solution for this specialty. Our mission is to develop and deliver software that empowers clinicians to create higher quality records, leading to better patient care. The clinical content in our program and the method of quickly creating a narrative note is unmatched by our competition. It is truly a time-saver for clinicians, but one that produces higher-quality documentation at the same time. We also pride ourselves in premium support for all users with an average wait time of less than two minutes. 

None of this would be possible without our amazing team. All of our employees work 100% remotely from their own home offices. We promote from within, and 63% of our staff started on our Support team and have been promoted to other positions. We take care of these valuable team members with highly competitive pay and benefits.


As our DevOps / Site Reliability Engineer (SRE) / Cloud Application Developer, you lead the DevOps methodology for the deployment of the new version of our flagship product on a cloud platform. Enthusiastically, you participate in the design, development, and deployment of a scalable application running on a public cloud infrastructure such as AWS. With attention to detail, you create and manage application infrastructure as code. On a regular basis, you create backup and restoration processes and test the recovery of those backups. 

You configure a CI/CD pipeline to orchestrate provisioning and deployment. In order to validate IAC, you write unit tests and integration tests. You are passionate about discovering defects and improving the code quality. In order to monitor system health and reliability in supporting high uptime requirements, you automate and test infrastructure in cloud providers with Terraform, Amazon, CloudWatch, Grafana, and EFK. You leverage modern operations processes for application support and maintenance. 

Due to consistent logging and monitoring, you are able to provide meaningful data. Your strong interpersonal skills are also essential as you regularly collaborate with other teams and stakeholders to maintain customer satisfaction. You also provide API development support to the Application Team where needed. Proactively, you evaluate new technologies and keep abreast of trends that may impact our company. You love that your job challenges you and enjoy the excitement that comes with helping to take our company into the future.


Being AWS Solutions Architect certified or on the path to certification in some manner of cloud computing is preferred. Experience with Terraform, Kubernetes, RDS, Mysql, Agile, GitLab, or healthcare technology would be very helpful!  Are you highly motivated? Do you take pride in your work? Are you a team player who collaborates effectively? If so, you might just be perfect for this DevOps / Site Reliability Engineer (SRE) / Cloud Application Developer remote position!


This full-time remote systems engineering position works primarily from 9 am to 5 pm eastern time, Monday - Friday.


If you feel that you would be right for this remote DevOps / Site Reliability Engineer (SRE) / Cloud Application Developer position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! 

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