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The DevOps Support Escalation Engineer – Tier III is a key member of the Thycotic Technical Support Global Escalation Team. This individual will support multiple DevOps & Cloud products and work closely with team experts from the Development and Cloud operations departments to solve highly escalated issues for the worldwide support team. Excellent communication skills, both verbal and written, are required to interact effectively with our worldwide customers and internal stakeholders.
This position will report to the Global Escalation Manager and ideally be based in our DC office; however strong remote candidates may be considered.
REQUIRED SKILLS AND QUALIFICATIONS
Thycotic is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.
Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per Thycotic employment policy. In addition, all publicly posted social media sites may be reviewed.
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